Welcome

 

What payment method can I use?

All payments are handled securely by Tebex, we have over 40+ payment gateways.

PayPal also gives you a lot of ways to complete your payment and does not require a PayPal account.

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How old should I be to donate?:

You can be of any age to donate, just be sure to have full parental consent if you are under the age of 18.

 

When donating:

When you're donating make sure that you are online on the server until you receive what you purchased. This may take up to 15 Minutes.

 

When do I get the items/ranks that I purchased?

When you have donated it usually takes 5 Minutes to process the payment, however, it may take up to 15 Minutes

 

I purchased a rank/item but not received it yet. What should I do?

If you still haven't received what your purchased after 30 minutes, please open a support ticket on the Lavacraft Discord (https://discord.gg/MeKn89t ) so we can help you get this sorted. Make sure to include your in-game name, what your purchased and time of purchase.

 

Am I able to get a refund?

All items purchased on the store are one off purchases, and fully virtual items with no real life value. As such, we don't offer refunds as all money is used for supporting the server. Items cannot be removed once they are given which is one of the many reasons that we don't offer refunds.

 

Chargebacks, rules and notes:

Attempting to chargeback will result in a permanent and automatic ban from the  Lavacraft Server, the  Lavacraft store, and all other stores on the Tebex/Buycraft platform. All appeals are automatically declined.

 

 

Disclaimer

 Lavacraft is NOT affiliated with Minecraft, Mojang AB and/or Notch Development AB.

Minecraft is © Mojang AB 2009-2020.